Help center

Support

Stuck on a road, missing coins, or found a bug? Most answers are below. If not, email predragsamardzic13@gmail.com and a real person will reply, usually within a few days.

Email support

Getting started

  • Requirements: an iPhone running iOS 26 or later. The game plays in landscape, either way round.
  • Joining the beta: open the TestFlight invite on your iPhone, install TestFlight if asked, then tap Accept and Install.
  • The basics: steer to line up, hold anywhere to hide in your shell and stop, let go to rush across. A hit costs one shell of armor. With no armor left, the run ends.
  • You can replay the tutorial at any time from Settings.

Controls & settings

Open Settings with the gear on the home screen, or pause during a run.

  • Tilt or arrows: choose tilt steering or on-screen ◀ ▶ arrows. On devices that can't tilt, the arrows are always on. A new control mode applies from your next run.
  • Tilt sensitivity: how far you need to tilt for full steering. It never changes top speed.
  • Sound: separate music and sound-effect volumes. Zero mutes a channel.
  • Haptics, Increase Contrast and Reduce Motion can be switched on or off, or follow your iPhone's system settings.

Coins & unlocks

  • Coins on the road add to your score. At the end of a run, your score pays out coins (up to 60 per run, or 120 with the Coin Doubler).
  • Daily goals give bonus coins. Tap Claim on the home screen when a goal is complete.
  • Spend coins on runners and worlds in Runners / Worlds, and on power-up timer upgrades (up to level 5) in the Shop.

Restore purchases

Bought the Starter Pack, Coin Doubler or Complete Collection and don't see it? Open the Shop and tap Restore Purchases, signed in to the same Apple Account you bought with. Coin packs are consumable and can't be restored, but they sync with your coin balance through iCloud.

If a purchase shows as Waiting for approval, it's pending Ask to Buy or payment confirmation and will arrive automatically once approved.

New device & iCloud

Your coins, unlocks and upgrades sync through your own iCloud. On a new iPhone, sign in with the same Apple Account and make sure iCloud is on, then open the game and give it a moment to sync. Restore Purchases also asks iCloud to sync. Your best score comes back through Game Center.

Game Center

Leaderboards and achievements need you to be signed in to Game Center (Settings › Game Center on your iPhone). Tap Ranks on the home screen to see the leaderboard.

Beta feedback

Thank you for testing! The quickest way to report a bug is to take a screenshot while playing and tap Share Beta Feedback, or open TestFlight and tap Send Beta Feedback. Crash reports are sent through TestFlight automatically if you allow it. You can also email us with your iPhone model, iOS version and what happened.

Refunds

Purchases are processed by Apple, so refunds are requested from Apple at reportaproblem.apple.com. We can't issue refunds directly, but we're happy to help if something went wrong. Just email us.

Accessibility

Roadshell Rush supports VoiceOver labels on menus, Dynamic Type in menus, Increase Contrast, Reduce Motion and button controls as an alternative to tilt. If something gets in your way, please tell us. Accessibility fixes are a priority.

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